Privacy Policy

At Koffex Insurance, we respect your privacy and are committed to handling your personal information responsibly.

Last Updated: October 14, 2026

This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about insurance services.

1. Information We Collect

When you use our website, request a quote, or contact our team, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Information you provide about your insurance needs
  • Other information you voluntarily submit through our website

We may also collect certain technical information, such as your IP address, browser type, and website usage data, through cookies or similar technologies.

2. How We Use Your Informatio

We may use the information we collect to:

  • Respond to inquiries and quote requests
  • Help you explore insurance products and coverage options
  • Communicate with you regarding insurance services
  • Process requests and assist with insurance applications
  • Improve our website and customer experience
  • Comply with applicable legal and regulatory requirements

3. Sharing Your Information

We may share relevant personal information with insurance carriers, distributors, and service providers when necessary to respond to your requests, explore coverage options, or assist with insurance applications.

We may also disclose information when required by law or to protect our legal rights.

We do not sell personal information to third parties for their independent marketing purposes.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, and comply with applicable legal and regulatory obligations.

7. Your Privacy Right

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of your information.

To submit a privacy-related request, please contact us using the information provided below. We will review requests in accordance with applicable law.

8. Third-Party Links

Our website may contain links to external websites, including insurance providers and other third parties.

We are not responsible for the privacy practices of these websites and encourage you to review their respective privacy policies.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information directly from children under 18 through our website.

If we become aware that such information has been collected, we will take appropriate steps to address it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or legal requirements.

Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Koffex Insurance

16151 Weber Rd., Ste 204 Crest Hill, IL 60403

Phone: (815) 588-0200
Email: contact@koffexinsurance.com